Articles

 Can I add add-on domains without changing the DNS first?

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 Can I change my cPanel account username?

Yes, you can change your cPanel account username. This feature is not found in your cPanel...

 Changing your MX Record

An MX record is used by a mail server to route incoming email. Changing your MX record is...

 Does cPanel include Softaculous?

Yes Softaculous is installed on our shared servers.

 Hosting password reset

In order to reset your password please contact our Technical Support department...

 How can I access my FTP?

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 How can I create different type of web redirects with my cPanel?

1. Begin by scrolling to the Domains category after logging into your control panel2. Click on...

 How do I change my account password in cPanel?

1. Click on 'Change Password' under the 'Site Management' header in Cpanel.  2. Enter...

 How do I check statistics?

You may use Awstats as web statistics within our hosting services. Unfortunately, Webalizer is no...

 How do I login to my cPanel account?

You can login to cPanel with the URL that is in your setup email:...

 How do I password protect a directory?

You can password protect directories within your site from unauthorized users by using 'Web...

 How do I point a parked domain to specified folder?

Parked Domains can be pointed to your main site /public_html folder only. If you want to point...

 How many Email addresses can I create?

You can create unlimited Emails with your cPanel account.

 How to add customer error pages?

Custom error pages can be created from cPanel -> Advanced -> Error pages.Once you create...

 How to change file or folder permissions?

1) Login to your cPanel.2) Go to File Manager under Files menu3) Go to the file or folder that...

 How to change language of cPanel?

You can use the Change Language feature to change the default display language of your...

 How to create a subdomain?

Subdomains are URLs for different sections of your website. They use your main domain name...

 How to create additional FTP Accounts

-Click the FTP Account icon under the Files section.-Enter a login name and...

 How to create an Auto Responder in cPanel?

An Auto Responder allows you to automatically send a response to all incoming emails to a...

 How to create Email Accounts?

First login to your cPanel. Then find the mail section and click on "Email Accounts".If you have...

 How to Increase Your Mailbox Quota via cPanel

Step 1 - Log into cPanelStep 2 - Click on the "Email Accounts" icon.Step 3: Click the "Change...

 How to install wordpress using Softaculous?

You can easily install WordPress on your web-site using Softaculous script installer the...

 How to manage URL redirects?

Redirects allow you to make a specific web page redirect to another page and display the...

 How to see if Mod_Rewrite is enabled on site/server?

Mod rewrite is installed and enabled by default on all servers supported by Hands-on Web Hosting,...

 How to see your disk space usage?

-Click the Disk Space Usage icon under the Files section.-This page shows you where disk space...

 How to setup URL frame in cPanel?

Unfortunately URL frame feature is not provided in cPanel.But you can set up URL Frame...

 How to upload content of an add-on domain?

You have to upload the files for an addon domain to its directory.When you create a new addon...

 I can't access cPanel

You should try link http://yourdomain.name/cpanel, where yourdomain.name is the domain name you...

 Is there any https login for cPanel?

Yes, there is a secure login for cPanel. You need to login using following method....

 My website stats are not updated

The users' web statistics on our servers are updated every 24 hours. This update may be delayed...

 What is the difference between parked domain and add-on domain?

A parked domain is an additional domain that points to main directory of your account. You can...

 Why a subdomain is connected to the add-on domain?

Cpanel works this way. The subdomain is required for the addon to work properly and should not be...